Frequently answered questions

Hopefully you'll find your answer here, if not contact us.

I think my Tweetwall is missing Tweets. What could be wrong?

The most common case for "missing Tweets" is that either you have accidentally configured a block word that's catching Tweets, or that you enabled the Retweet Filter, and it's preventing those from appearing. Another possibility is that the terms that you setup to monitor is setup incorrectly. If you think there should be Tweets on your Tweetwall, and they are not there, contact support. We can determine exactly why Tweets are missing and provide the appropriate solution to fix it.

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